By booking a ticket to an Xfactordates event, you acknowledge your acceptance of the Sims Remanufacturing (trading as Xfactordates.com) Terms and Conditions and warrant that you have the right, authority and capacity to enter into this agreement and to abide by all of our terms and conditions as defined below.

• Xfactordates is not a matchmaking service, we simply host events where single people can meet one another in a safe, comfortable and relaxed environment.
• We cannot and do not verify personal information on our guests, such as marital status, or any other aspects of their general background. It is your responsibility to verify personal information to your own satisfaction and we recommend that you do so.
• Please approach any contact with our guests with the same caution you would undertake when meeting other people for the first time.
• We will not divulge your contact or personal details to anyone without your express permission, unless required to do so by law.
• We may use your contact details to inform you of future events, which we think, may be of interest to you.
• If due to any unforeseen circumstances we are no longer able to hold an event at the venue as originally planned, we reserve the right to move the event to an alternative venue. In this unlikely instance, we will always provide our guests with as much notice as possible.
• We are not able to accept cancellations, as the quality and success of our event would be compromised by an uneven ratio of males/females. However, if you are able to provide us with at least 3 days notice via email, we will do our best to move you to another Xfactordates event. If we are able to move you to another event, you will be charged an additional R50.00 Administration fee.
• We do our utmost to ensure that the ratio of males/females at all events is a 50/50 ratio and the website has technology built in to ensure that tickets are sold on an even ratio to allow all guests to have around 20 dates. However, due to potentially unforeseen circumstances on the evening of the event, we accept no responsibility for either an uneven ratio, or shortfall in male/female guests at the event, preventing this from being possible.
• We reserve the right to refuse admission or to expel, without refund, guests who become abusive and/or offensive to other guests at an event through excessive alcohol.
• We do not guarantee that any guest will successfully match with another guest at our events. However, under our "No Match Guarantee" if a guest receives no matches from an event, then they are able to attend one future event within the same postocde area free of charge, for each ticket purchased.
• We take no responsibility for any emotional distress, or physical injury that may arise from communications with other guests registered with Xfactordates, without limitation, either during, or at any stage after one of our events.
• Xfactordates events are held at venues across South Africa over which we have no control. Therefore, in the event that you are injured, or suffer damages to yourself or your personal items, of any kind at one of our events, you agree to release Xfactordates.com Limited from any liability with respect thereof.
• By registering with Xfactordates you warrant that you are at least 18 years old and that you are single.
• Your use of the Xfactordates service is for your sole, personal use. You may not authorise others to use your user details, and you may not assign or otherwise transfer your account to any other person or entity.
• We reserve the right to cancel any event and provide a full refund, but no other compensation, in this highly unlikely case.
• When you book an event with Xfactordates, you must supply a daytime telephone number OR mobile phone number for at least ONE guest on the booking. In the event that we are forced to cancel an event due to circumstances beyond our control, we will NOT take any responsibility for Guests who arrive at an event unless they have supplied us with telephone contact details.